Benefits of a
UX Auditing and Testing Firm
User Experience design is based on data and hard fact. The person or firm conducting the audit will use a range of tools to gather metrics and will then use this information to make recommendations for improvement. The goal of UX design is to bring together the goals of your business with the needs of your customers, so they are satisfied and feel as though they are getting the best possible experience.
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A UX audit is a quality assurance process that focuses on improving the usability of digital products. This process may include feature recommendations and code-based designs, but it also identifies existing problems and recommends changes that will improve the product. The results of a UX audit are usually visually represented through prototypes, wireframes, or site maps.
A UX audit begins by understanding the goals of a client’s business. In-house teams may have an idea of what the client is trying to achieve, but external auditors will be unbiased and objective.