
Jon Hill
Senior UX Design Lead | UX Research
I design complex digital products across enterprise and consumer platforms, using AI as a decision-support tool to improve clarity, scale, and user outcomes.
With 13 years of experience, I lead scalable digital product initiatives through UX research, design systems, and thoughtful decision-making.
Skills
This section highlights the range of skills I bring to a design team, showing how my cross-industry UX expertise and AI-driven approach support stronger collaboration, smarter decision-making, and more effective user experiences across gaming, fintech, medtech, e-commerce, and scalable design systems.
Design Systems
An overview of how I design and evolve scalable design systems, using strong UX foundations and AI-informed insights to support consistency, collaboration, and long-term growth.
AI-Augmented Game UX
An exploration of how I design engaging game experiences by balancing feedback, progression, and player understanding, using AI-driven insights to help refine pacing and interaction without breaking immersion.
FinTech Design
A demonstration showing how I design financial experiences that reduce complexity and build trust, with AI used thoughtfully to help surface insights and guide clearer UX decisions.
MedTech Design
A look at how I design MedTech experiences with a focus on clarity, safety, and real clinical workflows, using AI as a support tool to inform decisions without replacing human judgment.
E-Commerce Design
An example of how I design e-commerce experiences that support confident shopping, with clear decision-making, using AI to help identify friction and improve discovery while keeping the experience honest and user-first.
Case Studies
A collection of real-world case studies demonstrating how UX strategy and AI-driven insights are applied to solve complex problems and improve user experiences.
Primary Case Studies
In-depth projects that best represent my approach to UX strategy, design leadership, and AI-informed decision-making.
Centene Corp
Sr UX Designer
Delivered Successfully
Designing complex consumer and business healthcare products through constant change, using AI-supported analysis to help navigate constraints, align teams, and advocate for users.
Mayo Clinic
Lead UX Designer
Outcome: Delivered Successfully
Designing highly detailed clinical tools that help medical professionals understand patient history at a glance, with AI assisting in structuring and validating complex information.
Cetera Wealth management
Lead UX Designer
Outcome: Delivered Successfully
Working across product design, systems, and brand within a small team, using AI-informed workflows to support consistency, speed, and thoughtful financial UX decisions.
Wells Fargo
Sr. UX Designer
Outcome: Delivered Successfully
Rebuilding a large-scale design system from the ground up, using AI-assisted pattern analysis to support scalability, consistency, and long-term system governance.
United Health Group/Optum
Sr. UX Designer
Outcome: Delivered Successfully
Supporting time-sensitive research initiatives by translating complex study data into functional prototypes, with AI assisting in analysis and rapid design decision-making.
Additional Case Studies
A broader set of projects showcasing applied UX execution across teams, domains, and constraints.
IT Yug Solutions
Lead Architect, Full Stack UX Designer
Outcome: Delivered Successfully
Leading the end-to-end design of a beauty application from concept to launch, blending industry knowledge with AI-assisted iteration to shape a polished, user-driven experience.
Sunbit Financial
Lead UX Designer, UX Researcher
Outcome: Delivered Successfully
Leading the design of a consumer mobile experience focused on financial control and clarity, using AI insights to identify friction and refine key user flows.
Bottle Rocket Agency
Lead Architect, UX Designer
Delivered Successfully
Designing multiple products across industries in parallel, using AI-supported workflows to stay adaptable while maintaining quality under agency-paced timelines.
Beauty Beats Cancer
Architect, Full Stack UX Designer
Outcome: Delivered Successfully
Applying core UX principles to an informational brand website, using AI to support content structure and clarity while keeping the experience human and emotionally grounded.


